Pump Maintenance and Repair Near the South West and South Wales

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Mawdsleys Pump Services provides pump maintenance and repair for domestic, commercial and industrial clients across Bristol, Bath, Cardiff, the South West of England and South Wales. With over 30 years of experience and a fleet of fully equipped service vans operating from our Bristol base, our engineers are on the road and available to attend site fast — including 24/7 emergency cover.

We carry out pump maintenance and repair on all types of pumping systems, from sewage pumps and booster sets to borehole pumps, submersible pumps and stormwater installations. Whether you need a one-off repair, a scheduled maintenance visit or an ongoing servicing contract, our in-house team handles it directly — no subcontracting.

Booster Pumps

Whether in a commercial, domestic or industrial environment, booster pump underperformance or failure can be very disruptive. In scenarios where guests or residents are reliant on a booster pumping system, pump failure often results limited access to running water – particularly those in the higher levels of the building. Many facilities management companies across the UK rely on Mawdsleys Pumps for the preventative maintenance of there booster pumping systems; something that is included within our facilities management fixed maintenance contracts.

Booster Pumps

What Does a Pump Maintenance Visit Include?

Our pump maintenance visits follow a structured checklist on every call, regardless of pump type. A standard visit covers:

Visual inspection — pump body, chamber, pipework, fixings and cable condition
Operational testing — running the pump through its start, run and stop cycle to verify correct function
Float switch and level control checks — testing and adjusting start/stop levels, replacing worn floats
Seal and valve inspection — checking mechanical seals, non-return valves and isolation valves for wear or leakage
Motor insulation and current draw testing — identifying winding deterioration before it causes motor failure
Electrical safety checks — control panel inspection, overload settings, alarm and telemetry testing
Wet well or chamber cleaning — removing silt, rag and debris accumulation where applicable
Written condition report — a full record of work carried out, findings and any recommendations for parts or follow-up work

For clients on a servicing contract, each report feeds into a cumulative asset history — useful for budgeting, compliance audits and identifying equipment approaching end of life before failure occurs.

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A servicing contract with Mawdsleys is the most cost-effective way to keep your pumping equipment reliable and avoid unexpected breakdowns. We provide pump maintenance contracts for domestic, commercial, industrial and public sector clients across Bristol, Bath, Cardiff, the South West and South Wales.

We tailor every contract to the site — whether you have a single domestic sewage pump or a multi-site estate with critical infrastructure pumping equipment. Contract visits are typically scheduled every 6 or 12 months, with additional visits for high-usage or high-risk installations.

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Priority Response

Contract clients are placed ahead of non-contract call-outs when an emergency arises, minimising your wait time and downtime.

24/7 Call Out Response

Our engineers operate around the clock, 365 days a year — including bank holidays and the Christmas period — so breakdowns are never left unattended.

All Pump Types Serviced

Sewage, booster, borehole, submersible, stormwater, flood, basement and well pumps — our engineers are trained and equipped for all of them.

Preventative Maintenance Scheduling

We manage the schedule and send reminders when visits are due, so maintenance never slips through the net during busy periods.

We at WWT Slimbridge in Gloucestershire have been using Mawdsleys for several years. We have found them very obliging and very quick in responding to any faults and breakdowns." At WWT we rely on pumping stations for pumping sewage to various pumping stations which eventually are pumped to a reed bed. It is essential that we have a good response time. The costs are competitive and no one has ever beaten them on our contract pricing.They are always courteous and nothing is too much trouble for them.

Wildfowl & Wetlands Trust

Local coverage

We provide pump services to the South West and South Wales:

Bristol, Cardiff, Newport, Bath, Cheltenham, Gloucester, Weston-super-Mare, Bridgewater, Thornton, Exeter, Salisbury, Southampton, Reading, Swindon, Slough, Oxford, Basingstoke, Newbury, Worcester, Hereford, Yeovil

Accreditations

Pump Repair FAQs

What is the cost of pump repair?

The price varies depending on:

The location of the site
Whether we can fix the problem on-site or we have to remove the pump
The type of pump

Do not hesitate to call us if your pump fails, as we can provide you with guidance over the phone, too.

What to do if my pump has failed?

Call us immediately on 0117 954 8030. Our team can advise you over the phone before any engineer attends — in many cases we can help you safely manage the situation remotely while we arrange a visit. We operate 24/7, 365 days a year.

How often should I actually service my pump?

For most pump types, we recommend a maintenance visit every 6 to 12 months. The right frequency depends on the pump type, the application and how critical the pump is to your operation:

Sewage pumps in commercial or multi-occupancy premises: every 6 months as a minimum
Stormwater and flood pumps: every 6 to 12 months, ideally with a pre-winter check before the peak rainfall season
Booster pumps in occupied buildings: annually, unless the manufacturer specifies more frequent servicing
Borehole pumps: annually, with pull-and-inspect every 3–5 years depending on water quality
Domestic submersible pumps: annually, or as recommended following each service report

If your pump has never been serviced or you’re unsure of the last service date, contact us and we’ll carry out an initial assessment.

Is it better to repair my pump or replace it with a new one?

If a repair costs more than 50% to 75% of a new unit, we generally recommend replacement. You must also consider efficiency—a new 2026 model might be 20% cheaper to run than your 15-year-old repaired equipment.

What are the warning signs that my pump is about to fail?

The most common warning signs of pump failure (depending on the pump pipe) are:

Pump not turning on
Pump not turning off
Pump being noisy
Toilet backing up
Low water pressure
Pump leaking
High-level alarm sounding
Bad smell from pump/sump
High energy costs

Do you provide pump maintenance near me in Bristol and the South West?

Yes. Mawdsleys is based in Bristol and our engineers cover the full South West and South Wales region, including Bristol, Bath, Cardiff, Newport, Gloucester, Cheltenham, Exeter, Swindon, Southampton and many surrounding areas. If you’re searching for pump maintenance near you, call us on 0117 954 8030 to confirm coverage for your specific location — we’ll let you know immediately whether we can attend and give you an honest estimate of response time.