Customer Feedback

Customer Feedback


This morning your engineer Zach was on site to repair the pump. I am looking after approx. 85 engineers and I must admit he is one of the most polite & talented engineers I met during my career as an facility manager. He was not late, listened to what I have to say, left his workplace place clean, advised correctly and most importantly, he knows what he is doing.


Facility Manager – FMC
We at WWT Slimbridge in Gloucestershire have been using Mawdsleys for several years. We have found them very obliging and very quick in responding to any faults and breakdowns." At WWT we rely on pumping stations for pumping sewage to various pumping stations which eventually are pumped to a reed bed. It is essential that we have a good response time. The costs are competitive and no one has ever beaten them on our contract pricing.They are always courteous and nothing is too much trouble for them.

Wildfowl & Wetlands Trust

Mawdsleys have been the provider of maintenance and inspection works for North Somerset's mechanical pump stock over the last four years. All pricing has been consistently transparent and the service given by all staff from Paul in the office to the chaps in the man holes has been exemplary. I would highly recommend Mawdsleys to any company or authority who are considering their services.

North Somerset Council

Mawdsleys have serviced our pumps in a number of our Public Toilets over many years. They have always carried out their work professionally and to a high standard. In situations where we have had to call them out in an emergency they have always reacted quickly and kept us well informed of the situation.

Bristol City Council

Top quality staff. Friendly and professional. Job was spot on.

Tom Neale

I know the business well and the area manager is most helpful, the engineers are very friendly and top workmanship.

Mark Ogborne

Had a pump seize, phoned up and had a young polite fella came and sort it out in pronto time! Highly recommend using this diverse company.

Sam Brock

Used these guys for a breakdown, speedy to respond, arrive on site and sort the issue. Will be my first port of call from now on. Highly recommended.

Mike Anderson

I found the engineers helpful and knowledgeable and would have no hesitation in recommending Mawdsleys Pump Services, so much so that I now have an annual service contract.
South Gloucestershire Council have utilised Mawdsleys’s industry expertise for 5 years and hope to continue in the future. We have benefited from their professional advice and consultation on several large schemes and Mawdsleys currently service and maintain all of our highway structure pump assets. Mawdsleys provide us with fast response times on emergency call outs and give the SGC Structure Team peace of mind and confidence our assets remain operational.

Ben Newman

South Gloucestershire Council
The work was completed on time and on budget. This was not an easy project as the pumps had to remain in constant use throughout the work. Mawdsleys managed the project with a standby pump to enable full use of the system while the works were undertaken. We are extremely pleased with the new system and Mawdsleys continue to provide an invaluable service to us and our customers.

Jonathan Parker, Managing Director

Cabot Industrial Properties
We have been using Mawdsleys for at least six years and I’ve personally been involved with them since Nov 2014. As pump specialists they have been very responsive and flexible with arranging repairs at short notice for our subway tunnels and pumping stations. Their engineers have always been very helpful when meeting on site and we have a very good rapport with their area sales manager.

Troy Perkins

I would like to take this opportunity to thank Mawdsleys for the wonderful service they gave me regarding my pumping station and thank your sales director for help in arranging your engineer Stuart to visit the site and advise me what needs to be done off which he found that a valve was not working. And for the work to be carried out with all necessary pipe work and electrical, again I would like to thank Mawdsleys for a very clean and superb job, and once again to thank all the staff at Mawdsleys.
Bristol Rovers Football Club are delighted to be associated with Mawdsleys. All dealings with the company have been dealt with in a prompt and professional manner. We would highly recommend Mawdsleys and look forward to working with them again in the future.

Bristol Rovers Football Club

We have been delighted with the LRI50 Long Reach Irrigator and would recommend any ambitious club and grounds team invest in one There is no way the pitch would be where it is today without being able to water such a large area during the summer months and any dry spells. The Irrigator is an invaluable part of the grounds team and has never let us down. It has to be seen as an investment, not a cost as without it; our pitch would be nowhere near as good as it is today.

Taunton Town Football Club

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