Customer Feedback
Testimonials
This morning your engineer Zach was on site to repair the pump. I am looking after approx. 85 engineers and I must admit he is one of the most polite & talented engineers I met during my career as an facility manager. He was not late, listened to what I have to say, left his workplace place clean, advised correctly and most importantly, he knows what he is doing.
Yücel
Facility Manager – FMC
We at WWT Slimbridge in Gloucestershire have been using Mawdsleys for several years. We have found them very obliging and very quick in responding to any faults and breakdowns." At WWT we rely on pumping stations for pumping sewage to various pumping stations which eventually are pumped to a reed bed. It is essential that we have a good response time. The costs are competitive and no one has ever beaten them on our contract pricing.They are always courteous and nothing is too much trouble for them.
Wildfowl & Wetlands Trust
Mawdsleys have been the provider of maintenance and inspection works for North Somerset's mechanical pump stock over the last four years. All pricing has been consistently transparent and the service given by all staff from Paul in the office to the chaps in the man holes has been exemplary. I would highly recommend Mawdsleys to any company or authority who are considering their services.
North Somerset Council
We have been delighted with the LRI50 Long Reach Irrigator and would recommend any ambitious club and grounds team invest in one There is no way the pitch would be where it is today without being able to water such a large area during the summer months and any dry spells. The Irrigator is an invaluable part of the grounds team and has never let us down. It has to be seen as an investment, not a cost as without it; our pitch would be nowhere near as good as it is today.
Taunton Town Football Club
Mawdsleys have serviced our pumps in a number of our Public Toilets over many years. They have always carried out their work professionally and to a high standard. In situations where we have had to call them out in an emergency they have always reacted quickly and kept us well informed of the situation.
Bristol City Council
I know the business well and the area manager is most helpful, the engineers are very friendly and top workmanship.
Mark Ogborne
South Gloucestershire Council have utilised Mawdsleys’s industry expertise for 5 years and hope to continue in the future. We have benefited from their professional advice and consultation on several large schemes and Mawdsleys currently service and maintain all of our highway structure pump assets. Mawdsleys provide us with fast response times on emergency call outs and give the SGC Structure Team peace of mind and confidence our assets remain operational.
Ben Newman
South Gloucestershire Council
The work was completed on time and on budget. This was not an easy project as the pumps had to remain in constant use throughout the work. Mawdsleys managed the project with a standby pump to enable full use of the system while the works were undertaken.
We are extremely pleased with the new system and Mawdsleys continue to provide an invaluable service to us and our customers.
Jonathan Parker, Managing Director
Cabot Industrial Properties
We have been using Mawdsleys for at least six years and I’ve personally been involved with them since Nov 2014. As pump specialists they have been very responsive and flexible with arranging repairs at short notice for our subway tunnels and pumping stations. Their engineers have always been very helpful when meeting on site and we have a very good rapport with their area sales manager.
Troy Perkins
Bristol Rovers Football Club are delighted to be associated with Mawdsleys. All dealings with the company have been dealt with in a prompt and professional manner. We would highly recommend Mawdsleys and look forward to working with them again in the future.
Bristol Rovers Football Club
Used these guys for a breakdown, speedy to respond, arrive on site and sort the issue. Will be my first port of call from now on. Highly recommended.
Mike Anderson
We have worked with Mawdsleys for a few years now, they are always professional, efficient and detailed. Sarah is always a fantastic help and we look forward to continuing our strong working relationship!
3SIXTY Real-Estate
Customer service does not get any better than this folks! The alarm went off on our pump on Tuesday evening. Message sent, I got a call at 7:30 the following morning and was given advice on how to clear the problem myself. This worked and we were back up and running. Great people, great service, well priced. A true example of a beautifully run, professional outfit working in a very specific area, these guys are now my go to for getting our pump system serviced. A1!
Matt Parker
I had an issue with a borehole and spoke to various companies before contacting Mawdsleys. From start to finish Mawdsleys were just brilliant especially in terms of competitiveness and willingness to go thecextra mile. I would highly recommend them.
Eric Shepley
I had an emergency at site with the foul pump station overflowing.
The toilets had backed up and I needed a repair the same day or the school would have had to been closed the next day.
Amazing costumer service, the engineer arrived within an hour and got strait to work. As a large academy, I only use companies that I can trust and depend on. Mawdsleys have once again showed real professionalism from the help desk to the engineer who attended.
Jamie Coombs
Had a pump seize, phoned up and had a young polite fella came and sort it out in pronto time! Highly recommend using this diverse company.
Sam Brock
From initial contact to completion of work I was very impressed with the company and their professionalism. They turned up on time as promised and the engineer was very courteous and knowledgeable. Not a pleasant job to do but work carried out with a minimum of fuss and engineer shared his expert advice willingly. Would certainly recommend and having remedial work carried out as well
David Ashcroft
Will at Mawdsleys was able to come out straight away after our call, as the water flush system in the hotel had stopped working while we were fully booked. Will quickly identified the flush issues affecting 64 rooms at the Belvilla Hotel and was able to fix them promptly. Amazing service.
Belvilla Newport
The service that was delivered by David and Nathan was nothing short of exceptional. The guys really went above and beyond on the repair, even taking time to improve what was in situ. Having the guys with that work ethic and attention to detail, is what has ultimately pushed me to go for the contract, so thank you.
Daniel Sidwell
This note is just to say that both you and Dave handled our emergency draining problem with the upmost professionalism and customer service.
On every occasion over the last couple of weeks you were both so calm, polite and smart with dealing with what was needed and communicating it to us so well. Thank you both again - you are a real asset to your company.
