engineer checking readings on a tablet

What to Expect From Your Booster Pump Maintenance Contract

Booster pumps play a vital role in environments such as schools, blocks of flats and apartments, public buildings and offices, increasing water pressure to enable the transportation of water across several storeys.

When booster pumps fail, the result can be extremely disruptive for building users, with water pressure dropping and, in some cases, water supplies being cut off completely.

Unfortunately, many premises that rely on a booster pump go without regular qualified maintenance, leaving essential checks to on-site teams who may not have the skills, tools, or expertise to properly maintain pumps or notice when something is wrong before it’s too late.

Read on to find out how often a booster pump needs maintenance, what’s included in a professional booster pump service, signs that a service may be due, and a checklist to help you carry out routine checks yourself.

Recommended Booster Pump Service Frequency

If you’re responsible for the care and ongoing maintenance of a booster pump, you should aim to have it serviced by a professional pump engineer annually. Preventative maintenance of your pumps through a regular pump service plan offers a number of benefits including:

  • Reduced risk of unexpected breakdown.
  • Increased efficiency of the pump.
  • Decreased risk of injury from pump malfunction.
  • Higher building user satisfaction.
  • Reduced noise and vibration from the pump.
  • Rectification of small problems before they develop into larger (and more expensive) ones.
An image of an engineer programming a booster set

What’s Checked During a Booster Pump Service?

During a booster pump service with Mawdsleys Pump Services, a number of key components are inspected to assess their condition. Before the inspection begins, a full risk assessment and method statement is completed. The service itself covers four main areas:

Pump identification and condition

  • Pump information recorded, including serial number, kW, voltage, amps, and phase
  • Check for rust or other degradation on key components
  • Rotation of motors checked
  • Hours run recorded

Pressure and water system

  • Water tank ball valve checked
  • Inlet pipework and valves inspected
  • Outlet pipework and non-return valves/valves inspected
  • Pressure vessels checked
  • Tank pressure checked
  • Gauge and pressure sensor checked
  • Start and stop pressure tested
  • Speed control system checked

Electrical system

  • Single phase and three phase checked
  • Running amps measured
  • Earth and bonding checked
  • Earth trip tested
  • Control panel and panel indicator bulbs checked

Final checks

  • Pumps tested
  • System returned to automatic mode

Throughout the inspection, vital components such as bearings are replaced where needed. Following the visit, a full written report is issued highlighting any areas that require remedial work or may soon require attention.

Signs That Your Booster Pump Is In Need Of a Service

In addition to your regular maintenance contract, you should call in a professional pump engineer if you notice any of the following:

  • Excessive vibration from the pump.
  • Excessive noise being created by the pump. Read our blog to find out more about controlling noise in your booster pump system.
  • Low water pressure.
  • No water pressure.
  • Rust or degradation within any component of the pump.
  • Leaking from pipework or pump unit.
  • Increase in energy bills.

Booster Pump Maintenance Checklist: What to Check Yourself

Alongside your annual professional booster pump service, regular checks between visits help catch developing problems early. Before carrying out any pump maintenance or visual checks yourself, consult the pump manufacturer’s supply manual and make sure you have the right protective equipment. We recommend the following checks on a monthly basis:

  • Visual inspection of the shaft seal for any leakage — call a professional pump engineer if you notice any leakage
  • Visual inspection of the pump’s pressure and discharge gauges — any abnormal readings should be assessed by a professional pump engineer
  • Check the pump’s foundation to ensure the frame is secure — tighten any loose bolts, but if this keeps recurring it could be a sign of excessive vibration
  • Check vital components of the pump for any rust or other degradation

To help you keep on top of routine maintenance between professional services, we’ve created a free inspection checklist for responsible persons. Download your copy here.

Booster Pump Maintenance Contracts at Mawdsleys

At Mawdsleys Pump Services, we offer pump maintenance and servicing contracts for all types of pumps within any environment.

Our maintenance contract users benefit from priority response, regular preventative maintenance visits, 24/7 call out and more to ensure their pumps are running as efficiently as possible with minimal risk of breakdown.

For more information about our pump maintenance contracts or any of our other services, give one of our expert team a call today on 0117 954 8030.

Booster Pump Maintenance and Service FAQs

Costs depend on the size and complexity of your system, the number of pumps in the set, and whether you’re booking a one-off service or an ongoing maintenance contract. A maintenance contract is usually the most cost-effective option for buildings that depend on consistent water pressure, as it includes scheduled visits, priority response, and 24/7 call-out as standard. Call us on 0117 954 8030 for a tailored quote.

In-house monthly checks are visual — looking for leaks, abnormal gauge readings, loose fittings, or rust. A professional booster pump service goes much further, covering the pump’s electrical system, pressure system, and mechanical condition in detail, replacing worn components such as bearings, and issuing a written report. The two work together: monthly checks catch obvious issues early, while the annual service catches what an in-house team can’t.

Skipping a scheduled service increases the risk of unexpected breakdown, reduces the pump’s efficiency, and means small, inexpensive issues are more likely to develop into larger, more costly failures. It can also affect water pressure and reliability for building users in the meantime.

Both are available. A maintenance contract is generally recommended for buildings that rely on consistent water pressure, since it includes priority response and 24/7 call-out alongside scheduled visits. One-off services suit smaller systems or properties with lower demand. Speak to our team about which option suits your building.

An image of three schoolboys

Back To School – Are Your Pumps Ready for the New Term?

Pumping system maintenance for schoolsWith summer coming to an end, the new term is looming for schools and other educational establishments across the country.

In these environments, proper maintenance of pumps and associated equipment is essential, but stretched budgets, no maintenance plans and lack of knowledge can often result in schools dealing with unexpected breakdowns.

In our latest blog post, we’ll run through the risks of failing to maintain pumping equipment in schools, the pumps most commonly found in schools, checks you can carry out and how Mawdsleys can help ensure your pumps stay up and running all year round.

A photo showcasing a flooded area and sandbags blocking an area

4 Step Flood Contingency Plan For Home And Business

The first named storm of the season has hit the UK. Storm Aileen has already done extensive damage to homes and businesses throughout northern parts of the UK, with public transport services affected and thousands left without power.

Whilst flooding is not uncommon in the UK, homes and businesses are rarely properly prepared for flooding when these storms hit. To ensure that your home or business is prepared for storms and flooding, read our simple 4 step flooding contingency plan.

2 engineers in hi vis jackets in front of two Mawdsleys Vans

Why do I need to have an Ultra Violet Filtration Service?

More households than ever are looking for ways to utilise water supplies that are naturally and freely available, whether this be from private wells, boreholes, lakes and reservoirs.  There is no better taste than pure rainwater, however, the method used to collect the water means it is prone to many harmful bacteria that

is not obvious to the eye or taste. Ultra Violet Systems can destroy 99.99% of harmful microorganisms that will avoid the use of chemicals or change the odour and taste of your water.

I have never become ill from the water before so why should I have a service?

The quality of water changes daily and, depending on the source, can be affected by variables including surface contamination, flooding, heavy rainfall, drought and snow melt.  Water that was safe yesterday is not guaranteed to be safe tomorrow and there is no easy way to manage the safety of a private water supply without a filtration system in place. Elderly and young children are at the highest risk, as they will not have such a strong immune system, but anyone can be affected.

In fact, many people have commented that after a UV filtration system was installed they have felt less lethargic, and this could be that they have unknowingly been fighting bugs for many years.

What is Ultra Violet Light (UV)?

UV or ultraviolet light is a type of energy found in the electromagnetic spectrum, shining at a specific wavelength.  We are all subject to a small amount of ultraviolet light every time we step into the sunlight. However, it is not visible to the naked eye.

All light is at different wavelengths, for example, a rainbow demonstrates the spectrum of light from red through to blue as each colour shows their individual wavelength.  Ultraviolet is present at the invisible, violet end of the light spectrum.

For over 25 years, UV technology has been used as a safe and trusted, cost-effective process to purify water and eliminate harmful micro-organisms by the water industry, bottled water manufacturers, and homeowners.

How often should I service my Ultra Violet Filtration System?

An ultraviolet lamp will remain effective for between six – twelve months depending upon the water quality. The light will continue to operate long after this period but will not generate the required intensity of UV light. We normally recommend a service every 12 months, to include a sediment filter element and lamp change, to ensure that water quality is maintained within safe limits.

Need a Hand?

For any other help or information give one of our branches a call today on 0117 954 8030, or fill out a contact form and one of our expert team will get back to you.